Privacy Policy

At Star Pharmacy, your privacy is our top priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or use our online services. By accessing our website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information when you visit or interact with our website:

  • Personal Information: Name, email address, phone number, and delivery address.
  • Medical Information: Details from prescriptions or health-related inquiries (only when voluntarily provided).
  • Payment Information: Data required to complete online purchases, processed securely through our payment partners.
  • Technical Information: Browser type, device information, IP address, and usage data collected through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders efficiently.
  • Communicate order updates, offers, and customer support information.
  • Improve our website’s functionality and user experience.
  • Respond to your queries, feedback, or prescription requests.
  • Ensure compliance with UAE healthcare and data protection regulations.

3. Data Protection and Security

Your data security is extremely important to us.
We use SSL encryption, secure servers, and restricted access to protect your personal information from unauthorized access, alteration, or misuse. All payment details are processed by verified third-party gateways and are never stored on our servers.

4. Sharing Your Information

We do not sell, rent, or trade your personal data.
We may share information only with:

  • Authorized delivery partners to complete your order.
  • Payment processors for secure transactions.
  • Legal authorities, if required by law or regulatory compliance.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences, analyze site performance, and deliver a more personalized shopping experience. You can manage or disable cookies through your browser settings at any time.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications.
    To exercise these rights, contact us at info@starpluspharmacy.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before sharing any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Address: Al Wasl Road, Dubai, UAE
Phone: +971 12 3456789
Email: info@starpluspharmacy.com